UPDATE 11/15/15: More detailed information provided below for how to change your name online with Delta.
We’ve been married over a year and a half and I’m finally, finally finishing changing my name. I was excited and proud to take my husand’s last name and I legally changed it right away. I got a new driver’s license and social security card and changed it in all the “easy” places. But for various reasons including upcoming international flights under my maiden name, my passport not expiring for another couple years, and there just being oh so many damn travel accounts to tackle, I held off.
My passport will be expiring during our next international trip so the time came to finally make the change. Changing my name on my passport was actually the easiest step. I completed the application online, and mailed it in along with my current passport, a check for $110, a passport photo and a certified copy of our marriage license. I got my new passport in the mail less than a month later, but am still waiting for them to return my original documents to me.
My maiden name was attached to my known traveler number, so once I started booking tickets under my married name the number wouldn’t work. A few weeks ago I had a bad run in with the TSA because my ID and ticket said two different names. Though this had accidentally happened a few times before without any problems, apparently trying to go through Precheck triggered a full ordeal. I was pulled out of line, asked several questions, they had to make some phone calls to ensure I wasn’t a terrorist, and they removed every item out of my bags. This resulted in me being paged for my flight and sprinting through the airport.
Anyway, I called TSA to officially make the change this week and was notified it would take one to three months. Seems a little ridiculous to me! I had a hard time finding the correct phone number, so here it is: 855.347.8371—press 3 for Precheck, then 4 for ‘all other inquiries.’ The agent said that someone would be in touch with the next steps, and a day later someone called me with an email to send my marriage license. Again, seems like an extra step to me. Good thing for A-List status since I won’t be able to use Precheck for the next few months.
United: By far the easiest! You can do it online by following these simple steps:
- Please make any necessary changes to the name on your MileagePlus account through your MileagePlus account profile.2. For a significant name change, locate and upload a copy of the required supporting documentation.
It says to allow two weeks for the change but mine went through the same day or very next day at least.
American Airlines: All last name changes, as well as any other changes that cannot be handled via My Account or AAdvantage Customer Service, require a written request and supporting legal documentation. Please submit these requests via FAX to the American Airlines AAdvantage Department at 817-963-7882.
Delta: Log in to your Delta Skymiles account and click “Comment/Complaint” in the top right hand corner. In the dropdown menu select ‘Skymiles,’ and in the second box select ‘Update Skymiles Account.’ In the text box write a short description requesting a name change, then upload a copy of your marriage certificate. If you need assistance contact Customer Service at 1-888-750-3284.
Southwest: Please forward your Rapid Rewards card, along with photocopies of legal documentation (old and new driver’s licenses or a marriage certificate) and an informal letter indicating your legal name, to Rapid Rewards, P.O. Box 36657, Dallas, TX 75235 or fax to 1.877.506.0154
I wrote a letter with my Rapid Rewards number, proof of old and new name, upcoming confirmations, account number for spouse (for our companion pass), and info on missing credits from flights traveled with new name and faxed it in. It was all changed and appropriately updated within a few hours.
INTERESTED IN MORE TIPS TO ORGANIZE YOUR ACCOUNTS?
We also have a spreadsheet template that can help you manage your accounts HERE.