I am still a newbie to the Kimpton Karma program, after having matched to top-tier Inner Circle status via my Hyatt Diamond status, and had an incredible first stay at the Hotel Monaco, Baltimore. I had to go to Dallas this week for my last business trip of the year, and got a great rate at the Hotel Lumen during their fall sale, near SMU’s campus right outside of downtown Dallas. I was stoked to get to the hotel and check out all the great amenities, and I wasn’t disappointed.
One of the best benefits of Inner Circle membership is choosing your own amenity through your online profile, and the Hotel Lumen staff nailed mine. There was a bottle of my favorite Italian Prosecco, a cheese plate, a bottle of Smart Water and a box of four white chocolate cake pops, which I accidentally ate all in one sitting—soo good! Though I hate having to check a bag, I ended up with plenty of free booze from the below options, so ended up packing my Prosecco to take home to enjoy with The Villain.
The second best benefit in my mind is the wine hour from 5-6 p.m. Most Kimptons offer a free happy hour with wine and beer in the lobby, or “living room,” as they refer to them. Luckily my appointments wrapped up around 5 p.m., so I was able to check out the wine hour. They offered a white and red wine, a hot spiced, spiked cider, and a great bottled beer selection. I tried a Belgian Tripel from a local brewery and loved it! The staff pouring were very friendly and willing to chat about the drink selections, offer samples and answer questions about the property. They even encouraged guests to attend the charity event benefitting AIDS research happening at the hotel later that evening.
Right now there is a Kimpton Secret Social Password, which is “warm woolen mittens,” and if you say the secret password at checkout now through March 4, you can receive benefits such as free parking or free food or drinks. I was offered a $25 credit to the adjoining restaurant, The Front Room.
As usual for a restaurant attached to a Kimpton hotel, the specialty cocktails at The Front Room were fantastic. Unfortunately my steak frites were not so great, the steak was pretty pink for medium well and the fries tasted like they could be in a red and yellow carton from McD. The next morning I had the yogurt and granola parfait and it was delicious. The granola was house-made and I highly recommend trying it!
Kimpton also offers all of its reward members a $10 “Raid the mini-bar” credit. Typically they can be applied to the mini-bar in your room, or at the bar in the lobby. This card specified it was only to be used for the in-room mini-bar, which was pretty sparse with only juice and soda and a few snack and toiletry options. Apparently the area around SMU used to be “dry”, and though that law recently changed they have yet to add alcohol to the mini-bars. One of the staff members did tell me during the happy hour that you could just order a drink from the bar, through room service to be able to apply your credit, but I didn’t try it. I settled instead for some Pringles and granola bars.
This property had an outdoor pool, which was closed for the season. One of my only complaints was that the hotel was a little loud, but in my case it was probably due to the event happening out in the courtyard, which my room overlooked.
My room itself was nice, though not nearly as big as my huge upgraded suite in Baltimore. At check-in the agent told me I had been upgraded, though it seemed like a basic king premier room to me. I liked the modern decor and the bed was quite comfortable. The bathroom was extra big because it was a handicap accessible room.